Cancellation And Refund Policy

  • 1) Any cancellations to the order shall be made before 6 hours of the actual time of delivery to claim refund of the paid amount. No refund shall be made once the 6hr delivery window starts. Cancellation is not possible if the product is dispatched.
  • 2) Cancellation of order can be done through the website by going to the My Orders page or you can simply call us at +91 9707349387 or mail us at support@cakenconfec.com.
  • 3) Delivery will be made by our executives, your ordered products are in safe hands.
  • 4) We request you to please provide the exact change amount at time of delivery in case of Cash on Delivery
  • 5) If your pin location is not in our serviceable locations, you can call us for your order and get it delivered anywhere within Jorhat city as per your convenience.

Privacy Policy

Note: This Privacy Policy forms an integral part of the Terms of Use and other policies, disclaimers etc. available on the Website of Cake N Confec and shall be read in conjunction.

Cake N Confec(Company, we, us, our or CNC) is the sole owner of the information collected on the Cake N Confec Website. This privacy statement applies to information collected by the Website. We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting the Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

Collection of Personally Identifiable Information and other Information

When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

We collect personally identifiable information (email address, name, phone number) from you when you set up an account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order and adding items to cart) do require registration. We do use your contact information to send you promotional messages and emails.

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete your account by emailing us at support@cakenconfec.com

Communication From The Site

Special Offers and Updates:

We may occasionally send you information on products, services, special deals, and promotions. Out of respect for your privacy, we present the option not to receive these types of communications.

Press Releases and Newsletters:

If you request to receive our press release(s) or newsletter(s), we will use your name and email address to send these documents to you. We respect your privacy and you can contact us at support@cakenconfec.com if you subsequently wish to be removed from this mailing list.

Service-related Announcements:

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email advising you of this.

Legal Disclaimer

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms and Conditions or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

Cookies

To personalise your shopping experience, we use cookies on this site. A cookie is a small text file that is stored on a user's computer for record-keeping purposes.

Clear Gifs (Web Beacons/Web Bugs)

We do not use clear gifs (i.e. Web Beacons/Web Bugs) in our HTML-based emails.

Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users and to let companies know which emails recipients have opened, allowing them to gauge the effectiveness of certain communications and the effectiveness of their on-line marketing campaigns. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence.

Links to Other Sites

Our Website links to other websites that may collect personally identifiable information about you. Cake N Confec is not responsible for the privacy practices or the content of those linked websites.

Security

The security of your personal information is important to us. We do not use any encryption on our forms, as we do not collect credit card numbers, social security numbers or any other sensitive information that can be used in identity theft.

Business Transitions

In the event Cake N Confec goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will be among the assets transferred.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement on the homepage and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it periodically. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Cancellation And Refund Policy

  • 1) Any cancellations to the order shall be made before 6 hours of the actual time of delivery to claim refund of the paid amount. No refund shall be made once the 6hr delivery window starts. Cancellation is not possible if the product is dispatched.
  • 2) Cancellation of order can be done through the website by going to the My Orders page or you can simply call us at +91 9707349387 or mail us at support@cakenconfec.com.
  • 3) Delivery will be made by our executives, your ordered products are in safe hands.
  • 4) We request you to please provide the exact change amount at time of delivery in case of Cash on Delivery
  • 5) If your pin location is not in our serviceable locations, you can call us for your order and get it delivered anywhere within Jorhat city as per your convenience.